Maximize client’s financial and operational returns through investment in personnel, equipment and business processes.

With the growing globalization and narrowing concern towards time zones we understand the criticality of supporting your business imperatives round the clock with a dedicated 24/7 help desk.

We also offer Remote desktop support and Office365 support to ensure that your critical deliverable do not suffer regardless of the impediments that you face.


MIS (Management Information System) – The word itself bespeaks management and efficient management at that. A well informed management system does well to augment any corporation onto the growth path. At KALOUPI, when we say ‘We’ll fix your Computer problems’, we mean it. We offer remote MIS support services with Application Support for products such as Outlook, Office365, Microsoft office, Windows operating systems tools.
MIS is meant to maximize efficiency and minimize downtime. Our friendly and well informed staff will work comprehensively work to ease out any irregularities and glitches in your system and architecture thereby maximizing efficiency and help you leverage the best out of your resources.

  • Computer Optimization:
    Over time, old files build up on your hard drive and the frequent adding and removing of software leaves behind quite a mess. All these factors reduce the efficiency of your computer, taking toll on the performance you deserve.
    KALOUPI will ‘Make your Computer work like new’ Our MIS tech experts will do period maintenance to fix issues and speed up your computer by removing junk files, fixing Registry errors, defragmenting the hard disk and other performance enhancing techniques.
    Proper and periodical fine-tuning of a system will enhance your computer’s start-up and shutdown time considerably and will make your system perform the way it is supposed to. You will immediately recognize that the applications which took longer time to load will start to run better.
    Outdated/corrupted applications or drivers can slow down your computer. Let our technicians will download the latest versions and update them for optimum performance.
  • Diagnosis & Repair:
    KALOUP technicians will identify and fix conflicts and compatibility issues with software applications or system software (operating system version’s compatibility with the applications) running on your computer and take remedial action to fix these issues.
    KALOUPI’s specialized in-house tools that we have create can quickly get to the root cause supported by our proven and process-oriented troubleshooting methodology will eliminate problems and avoid any potential problems occurring in the future.
  • Setup and Installation:
    Incorrect installation of software can cause applications to perform poorly or in worst case will not perform at all. IN addition, these can potentially cause problems to your computer, connected devices and other running applications as well. Let KALOUPI’s MIS tech experts assist you and ensure a smooth setup and installation experience. Whether you need help to set up your PC, install software, or configure applications, our MIS service team will provide total support along with pre-installation compatibility check before installing a program ensuring it is compatible with your computer system software and other applications.
    KALOUPI also helps you with the migration of settings and data when you want to install a new Operating System (OS) versions and updates.
  • Virus Removal:
    Every day, there are millions of viruses seeking to exploit security loopholes to access private information on your computers and corrupt the software. The result is not just a slowed-down computer, but a threat to all the personal information as well. Our MIS experts can minimize these threats by optimizing your security software and removing viruses and spyware with professional tech support to remove viruses, spyware, and other malicious programs.
    KALOUPI will schedule regular scans of your PCs and servers to automatically remove malware, so that you are always safe when online. Our technicians will protect you from hacking and phishing by optimizing your security software for protection from hackers and attempts to steal your online identity.
  • Usability Training:
    While many applications come bundled with lots of features and function, most the users tend not to use them as they are unware of use of these functions. For example, whole using Microsoft Word or Excel, most of the users are unaware of the rich features like shortcuts that can reduce the multiple mouse-clicks and speed up the work. Our MIS support team can help you get started with product usability training and support. We will provide step-by-step instructions and training to help you learn as to how to use the important functions and features, thus enhancing your team’s efficiency, and productivity.